Managed IT Services

Serving Vancouver, Burnaby, Surrey, Delta, White Rock, Langley & Fraser valley

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Our Experience in IT Support

Since 2006, our IT professionals have served clients with fully managed IT services, IT support & solutions, cloud migrations and more while ensuring information security, privacy protection and business continuity.

The Super Cloud team has over 60 years of combined experience in building and managing IT infrastructures for various industries. We pride ourselves in keeping up with ongoing advancements in technology.

MANAGED SERVICES

Managed IT Support

  • Solving your IT problems is our business! We provide comprehensive & proactive remote and onsite IT support to keep your IT systems working so you can stay focused on what you do best.
  • Our experienced support engineers monitor and manage your entire IT infrastructure ensuring all servers, computers and devices remain secure, up-to-date & available when needed.
  • We provide unlimited IT support to resolve any IT challenges experienced by your business. Our highly experienced team implements and delivers IT solutions tailored customized for your business needs and requirements.
  • We can resolve majority of the issues remotely with our instant IT support and get you back to work faster. Onsite visits are scheduled more complex issues that require onsite IT support.

Managed Cloud

  • Work anytime, anywhere! With our Cloud solutions, backed by 99.99% uptime from Microsoft Azure and Amazon AWS, your team has 24/7 access to work resources from anywhere in the world. Imagine the productivity boost your business would get from this power of Cloud!
  • Additional benefits of Cloud include built-in security, redundancy, cost simplicity & robust disaster recovery.
  • Whether you need private, public or hybrid Cloud, you can rest assured that we will build a cost-effective, secure & state-of-the-art cloud solution to accelerate business growth.

NETWORK & SECURITY

Managed Network

  • A well-managed IT network is an essential part of every successful business in today's interconnected world. The Super Cloud team has over 60 years of combined experience in building and managing unique IT networks for various business verticals.
  • Let Super Cloud IT professionals proactively manage your IT network and ensure its availability, security & continuity. Our managed network services range from local network connectivity, basic firewall security to hybrid networking, load balancing, and enterprise level firewall protection.
  • For added security, we provide network encryption solutions using client-server VPN and site-to-site VPN to allow your teams securely connect and collaborate from anywhere in the world!

Managed IT Security

IT Security is in our DNA! We started our IT journey as a network security provider in 2006, specializing in creating and enforcing security policies, building data & email encryption solutions, and protecting networks from malicious traffic & DDoS attacks.

Our experienced IT security professionals can continuously secure and protect your IT infrastructure from internal and external cyber threats.

Our IT Security Services include:

  • Network Security Audit
  • Endpoint Security
  • Hard Disk Encryption
  • Data Backup
  • Encrypted/SSL Connections
  • Anti-virus & Anti-malware
  • Central Security Management

Backup & Planning

Managed Backup

Protect your business from data loss resulting from human errors, cyberattacks, theft, ransomware, hardware failure, & natural disasters.

We offer robust data Backup and Recovery Solutions on premises and in the cloud with 24/7 monitoring. Our solutions add to your business continuity and disaster recovery planning by keeping your data and apps available during scheduled or unexpected outages. Our Backup & Recovery planning includes:

  • Data loss prevention
  • Ransomware protection and removal
  • Backup Planning & Implementation
  • Business Continuity
  • Disaster Recovery

IT Planning & Procurement

  • At Super Cloud IT, we work with our clients to understand their business goals and develop an overall IT strategy to meet their current and future technological needs.
  • While the IT strategy focuses on how it will help with your business growth, the IT strategic plan is a roadmap to help your business implement these strategies.
  • The plan outlines areas where IT can contribute to your business’ value and how the available IT resources can provide a competitive advantage.
  • Dealing with various technology vendors can be an overwhelming and a time consuming task. Secure your I.T. investment by taking advantage of our purchasing power and years of experience in dealing with various technology partners!
  • Our IT experts make software and hardware recommendations only after consulting with appropriate IT vendors and carefully considering your business requirements, workloads and future growth.

Managed IT Services Plan

Our mission is to empower businesses by providing comprehensive IT solutions to meet their current and future business challenges. SuperCloud IT can build a unique IT roadmap specific to your business to achieve your IT goal.

Semi-managed

Our comprehensive managed IT services package that includes unlimited support and end-to-end IT management. We super manage your IT, from cabling, bare-metal, network design to the Cloud!

  • IT Support
  • Instant Remote IT Support
  • 24/7 IT Monitoring & Reporting
  • IT Security
  • Cyber Security
  • Hardware Installation
  • Backup & Disaster Recovery
  • Microsoft 365 Migration
  • IT Services in Surrey, Delta, Langley, Vancouver & lower mainland
  • Network Design
  • Encrypted Email
  • Managed Cloud Solutions
  • Cabling/Wiring

Fully-managed

Our basic managed IT plan designed to cover majortiy of basic IT service requirements:

  • IT Support (Unlimited)
  • Instant Remote IT Support (Unlimited)
  • 24/7 IT Monitoring & Reporting
  • IT Management
  • IT Consulting
  • IT Security
  • Cyber Security
  • Hardware Installation
  • Vendor Management
  • Backup & Disaster Recovery
  • Microsoft 365 Migration
  • Remote Desktops & VMs
  • Network Design
  • Encrypted Email
  • Office Moves
  • Cabling/Wiring
Semi-managed Our basic managed IT plan designed to cover majority of basic IT service requirements Fully-managed Our comprehensive managed IT services package that includes unlimited support and end-to-end IT management. We fully manage your IT, from cabling, bare-metal, network design, backup to the Cloud!
Remote IT Support
24/7 IT Monitoring & Reporting
IT Management
IT Security
Cyber Security
Backup & Disaster Recovery
IT Consulting & Roadmaps
Firewall, VPN & Wi-Fi Management
Vendor Management
Microsoft 365 Administration
Network Design
Office Moves
Cabling/Wiring

Why Choose Us?

Super Cloud team has over 60 years of combined experience providing IT Services to various industries. Our IT services are customized keeping in mind specific business requirements, performance demands and budgets. We are dedicated towards offering our clients the best IT services in the industry and our IT solutions are effective and user friendly. Our core principle is absolute transparency in everything we do.

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    What our Clients Say

    SuperCloud IT team is very professional and knowledgeable. They have been providing our business with excellent IT services and support for 15+ years.

    Steve

    We hired SuperCloud IT to manage our IT infrastructure and support our staff with IT challenges. This successful transition has allowed us to focus on what we do best, legal practice. SuperCloud IT made sure our private cloud infrastructure is secure and in compliance with Canadian privacy laws.

    Binny

    SuperCloud IT understands the importance of network availability! With standby servers in place, we have never experienced any outage with our network. Their support team promptly setup secure remote access for our staff during the COVID-19 pandemic.

    Mike